This document provides troubleshooting tips for common issues that students may encounter while using Muzikboxx’s student portal, including login issues, technical problems, and payment issues.
As a teacher, we will ask you for your bank details. We do not collect nor store these details, but are required so that you can accept payments online through the platform. There are no costs or fees taken from your lesson fees to process the payment. We are a strong believer that if you you shouldn't have to pay or lose money accepting fees online.
Muzikboxx works by connecting music teachers with students who are looking for music lessons. Teachers can create a profile on the platform and list their availability, teaching experience, and the types of music lessons they offer. Students can search for teachers based on their location, instrument, and availability, and then book lessons directly through the platform.
Once students hire and connect with a teacher, lessons can commence. The teacher will then schedule the student in for a lesson or lessons (if they charge for example by a term) at an agreed upon time with the student, done via our in built communications system. Once the lesson is scheduled, the teacher can issue invoices for the upcoming lessons. The teacher can deduct any discounts from the lesson fees on each invoice accordingly (e.g. first lesson free, creative kids vouchers etc) before issuing the invoice. The invoice will appear in the student's account. The student (or their parent) can then click on the invoice and pay directly through our online payment system. Once the payment is processed, the invoice will be marked as paid.
If either the teacher or student needs to reschedule the lesson, you can request a change of lesson time within the app. This of course will be dependent on whether the teacher has their own policies for lesson cancellations and rescheduling.
During the lesson, the teacher can upload files for the student's practice. The teacher can also set tasks for the student's at home practice such as writing down which scales, exercises, and pieces the student needs to work on. As the student works on these tasks, the student can tick them off they go along.
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You can search for music teachers on Muzikboxx by entering your location, instrument, and preferred lesson type. The platform will then show you a list of available teachers who match your criteria. You can browse their profiles and select a teacher that meets your needs.
Muzikboxx offers a wide variety of music lessons, for all instruments including but not limited to guitar lessons, piano lessons, vocal lessons, drum lessons, and violin lessons.
The cost of music lessons on Muzikboxx may vary depending on the teacher, the instrument, and the length of the lesson. Typically, lessons are charged by either the half hour, 45 minutes, or the hour.
Qualified teachers who are also members of their state Music Teacher's Associations are required to charge minimum fees as set by the organisations. Please visit your relevant state's Music Teacher's Association website for more details: